FAQs

  • 1. What sizes do you offer?

    We offer free size clothing, designed to fit most body types.

  • 2. How can I place an order?

    Simply add items to your cart, proceed to checkout, and follow the instructions to complete your order.

  • 3. What payment methods do you accept?

    We accept PayNow, Shopback and Atome (instalment) for secure payments.

  • 4. When will my order be packed?

    All orders are packed on weekends and shipped the following week.

  • 5. When will my order arrive?

    Orders are delivered Monday to Thursday.

  • 6. Can I exchange an item?

    Sorry, no exchanges or refunds are allowed. Please check the measurements, size, and colour carefully before purchase.

  • 7. How can I contact customer support?

    You can reach us via email at hello@bybiddy.com.