FAQs

1. What sizes do you offer?
We offer free size clothing, designed to fit most body types.

2. How can I place an order?
Simply add items to your cart, proceed to checkout, and follow the instructions to complete your order.

3. What payment methods do you accept?
We accept PayNow, Shopback and Atome (instalment) for secure payments.

4.When will my order be packed?
All orders are packed on weekends and shipped the following week.

5. When will my order arrive?
Orders are delivered Monday to Thursday.

6. Can I exchange an item?
Sorry, no exchanges or refunds are allowed. Please check the measurements, size, and colour carefully before purchase.

7. How can I contact customer support?
You can reach us via email at hello@bybiddy.com.